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Arbitration

Arbitration is an ideal way to solve a dispute between two parties without going to court. Unfortunately, the process can be unfair when you're dealing with a big company. Get tips on this tricky process below. Helpful Guides and Links:
Clark's Sample Letters
Collection 'Drop Dead' Letter
Legal self-help sites
Talk: Customer Service forum
Resources & Contacts

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Supreme Court rules in favor of mandatory arbitration

In an 8-1 decision, the Supreme Court has ruled in favor of mandatory arbitration when you do business with a company. This particular case concerns a subsidiary of a large bank that was doing a con job on those with damaged credit. The subsidiary would send mailers telling subprime customers ...

How To Handle Abusive Collection Agencies

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How To Handle Abusive Collection Agencies

It pays to know your rights if you're being harassed by a collection agency. Clark explains the statute of limitations on old debt and tells you how to handle abusive collectors.

The 19 Worst Companies in America

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The 19 Worst Companies in America

A new tally of the 19 most hated companies in America is rife with monopolies and airlines. Who made the list? Clark names names.

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Social Security Number Warning

You know you it's best not to give out your Social Security number if asked...but you probably do sometimes anyway. Clark names the worst types of businesses for identity theft.

Mandatory arbitration gets a boost from the Supreme Court

The Supreme Court has ruled in a 5-4 decision in favor of mandatory arbitration. For those who may be unfamiliar, mandatory arbitration is the procedure many companies and employers have in place by which disputes are resolved in a kangaroo court of the company or employer's choosing. For example, as ...

Mandatory arbitration a national scandal

New reporting from The Wall Street Journal reveals that mandatory arbitration -- often called "kangaroo court arbitration" by Clark -- is more of a rip than even previously thought. The Journal reveals that private-equity firm Accretive LLC owns the National Arbitration Forum, law firm Mann Bracken and the collection agency ...

More flaws in mandatory arbitration revealed

Clark admits he's sounded like a broken record in the past while constantly repeating a refrain about the dangers of kangaroo court arbitrations imposed on us by corporate America. Arbitration is set up by companies to take advantage of you. Sounds like just rhetoric to you? Consider this: Recent Congressional ...

Kangaroo court arbitrator shut down by Minnesota AG

Minnesota's Attorney General Lori Swanson has scored a major victory for consumers by banning one company that provided kangaroo court arbitration in credit card disputes from operating in that arena. As part of your card-holder agreement, the banks that control most of the credit cards in the United States require ...

Dell sued over mandatory arbitration

Much of corporate America forces mandatory arbitration on its customers in what amounts to a stacked-deck proposition against consumers. For example, this practice allows Bank of America to win 99.9% of the time with the arbitrators they choose. So it's almost statistically impossible for a consumer filing a complaint to ...

Bank of America sued over mandatory arbitration

Clark has long objected to companies putting mandatory arbitration clauses into contracts. Many car dealerships, home builders, cable providers, cell carriers and others do this. Why? They want to be able to cheat you and not worry about consequences. The city of San Francisco now is suing Bank of America ...

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