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Collection Agencies

Just like any business, there are legitimate collection agencies and rogue ones, too. Collection agencies should never threaten or torment you; it's against the law. If a collector is harassing you unjustifiably, send them our "Drop Dead" letter. Learn more about your rights here. Helpful Guides and Links:
Statute of Limitations
Collection 'Drop Dead' Letter
Legal self-help sites
Talk: Customer Service forum
Resources & Contacts

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Protect against foreclosure deficiency claims

Protect against foreclosure deficiency claims

Have you been foreclosed on in the last 7 years? Bill collectors may be seeking what's called "deficiency." Here's what you need to know to protect yourself.


Woman Brings Late Husband's Ashes to T-Mobile Store Over Dispute

We take it as almost an article of faith that our social media accounts will live on after we die. But what about the contracts we enter into with cellphone providers? There's an ugly story out of Wales involving a 57-year old man named David Raybould who was paying T-Mobile ...


Robocalls Annoy You? Here's How One Man Got $22,500 for His Inconvenience

Feeling frustrated by robocalls on your cellphone? Imagine being able to make the company behind the automatic dialing pay you $500 or more per call! One man did it and here's his story.   Dish Network fined over robocalling Chester Moore of West Virginia was never a Dish Network customer. ...

Know Your Rights With Debt Collectors

The phone rings for the 1,000th time and it's a debt collector again. Do you have any rights? What are they? How to deal with debt collectors When a debt collector harasses the wrong person, the law is not written to protect you. That's because it never occurred to the ...

How to resolve credit card disputes

How to resolve credit card disputes

Are you dealing with a credit card dispute that seems unresolvable? Here's how to handle it.

Threatened with legal action? Could be a scammer

Debt collectors are falsely claiming to represent law firms and threatening you with legal action and even jail time if you don't pay. A debt collection firm in Glendale, Calif., has been fined for sending unlawful text messages to alleged debtors. But that's not all. They're also doing another big ...

How to fix errors on a credit report

devastating my credit score. Knowing that I didn't have any lien filed against me, I challenged this item by first going to the state court's website. On their site, I put in the supposed case number for the alleged tax lien and quickly confirmed that the case number did not ...

New government help for debt harassment

New government help for debt harassment

The Consumer Financial Protection Bureau has new tools and advice for those being harassed by collectors for debts they do not owe.

Debtors' prison makes a return in some states

I've long said to you as an article of faith that there is no debtors' prison in the United States. However, I now have to eat my words because of a dangerous new trend where people are being thrown in jail over unpaid credit card debt that they may not ...

Get errors on your credit report fixed

There's a new cop on the beat overseeing the credit reporting industry. The Consumer Financial Protection Bureau (CFPB) is now accepting complaints if you've been put on ignore by Experian, Equifax, and TransUnion over errors on your credit report. The CFPB can assist with the following complaints: Incorrect information on ...

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