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Amazon, eBay testing same day delivery
Amazon and eBay are experimenting with new ways to get what you order online in your hands the same day. eBay is testing such a model in San Francisco where you pay a fee when you order on your iPhone or iPad to get your item that same day. A ...
Walmart aims to improve customer experience
Walmart is doing two tests which are aimed to make it a less daunting experience to go in one of their stores. The first test being done in just a few markets involves their ship-to-store option that's available online at Walmart.com. What they're doing is testing a digital locker kind ...
Which companies have the worst customer service?
While I usually like to present a positive spin on things, today I want to dedicate a moment to telling you about retailers that have the worst customer service. The stats below were crunched by 24/7 Wall St., in part, based on results from the American Customer Satisfaction Index. The ...
Supreme Court rules in price-fixing case
The Supreme Court has issued a ruling favoring a book reseller that amounts to a huge consumer victory for everyone. Grey market goods were at the heart of the issue heard by the High Court. For those who are unfamiliar with the term, "grey market" refers to goods sold without ...
JC Penney deals are on the way
Looking for a deal? One major retailer that had banished sales is now aggressively getting back into the market with a ton of bargains.
Rein in your retail spending with these tips
A story in The Wall Street Journal headlined "It's really OK to say, 'I can't afford that'" captures the spirit of the times for Americans right now. Over the past five years, we've reached a point where people can finally say to their friends, "No, I can't go out with ...
MasterCard rolls out new digital payment system
There's a new way to pay using your smartphone that could be coming to the United States possibly by late spring. MasterCard and Visa are both terrified of major cell phone operators offering payment systems to their users. They're terrified of Apple and Google doing the same thing too. So ...
Best Buy's new price matching policy
Best Buy has announced a new policy aimed to convince you that you really can get the best deals on electronics at their stores.
New juicing craze takes over American kitchens
Sales of juicers are up by 71% year over year, but is this health craze the solution for a healthier you? Almost every weekend at Costco, somebody is set up with a little headset mic touting some kind of miracle juicing machine. I don’t know what Costco sells these machines ...
Don't let rewards points go to waste
A recent report I read in Real Simple magazine suggested the average person lets over $200 a year in loyalty reward points go to waste when they expire or go unredeemed. I have a MasterCard that automatically gives me 1.25% cash into my account if I don't otherwise redeem the ...
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