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Amazon, eBay testing same day delivery
Amazon and eBay are experimenting with new ways to get what you order online in your hands the same day. eBay is testing such a model in San Francisco where you pay a fee when you order on your iPhone or iPad to get your item that same day. A ...
Be wary of blog product reviews
The next time you're looking for car reviews on the Internet, there's a very compelling reason why you might not want to trust the influential auto bloggers. Bloomberg reports a BMW marketing campaign that focused on getting bloggers to hype their products boosted sales by $110 million. With the marketing ...
New retail cameras help you find the right fit
New digital cameras could be in your dressing room, but they're not there as theft deterrents. They're actually there to help you get the best fit from the clothes you're buying! An article I read in Consumer Reports notes that Bloomingdale's is using a Bodymetrics scanner at their Stanford Mall ...
Walmart aims to improve customer experience
Walmart is doing two tests which are aimed to make it a less daunting experience to go in one of their stores. The first test being done in just a few markets involves their ship-to-store option that's available online at Walmart.com. What they're doing is testing a digital locker kind ...
Digitally customized running shoes offer perfect fit
Have you ever had a shoe that felt like it was made for your foot? I have been a longtime fan of mass customization and am excited about the latest developments coming to market. For example, Nike has been making sneakers that are customized as far as the look and ...
Which companies have the worst customer service?
While I usually like to present a positive spin on things, today I want to dedicate a moment to telling you about retailers that have the worst customer service. The stats below were crunched by 24/7 Wall St., in part, based on results from the American Customer Satisfaction Index. The ...
Supreme Court rules in price-fixing case
The Supreme Court has issued a ruling favoring a book reseller that amounts to a huge consumer victory for everyone. Grey market goods were at the heart of the issue heard by the High Court. For those who are unfamiliar with the term, "grey market" refers to goods sold without ...
More companies are going green to save green
Levi Jeans has rolled out a new line of jeans that are made from garbage, according to BusinessWeek. The Waste<Less jeans are made of almost a quarter recycled material as a minimum. That not only helps the environment, but it saves money. It cuts the amount of water needed to ...
JC Penney deals are on the way
Looking for a deal? One major retailer that had banished sales is now aggressively getting back into the market with a ton of bargains.
Rein in your retail spending with these tips
A story in The Wall Street Journal headlined "It's really OK to say, 'I can't afford that'" captures the spirit of the times for Americans right now. Over the past five years, we've reached a point where people can finally say to their friends, "No, I can't go out with ...
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