Hi, (not you?) | Member Center | Sign Out
Listen weekdays from 1-3pm ET
(No audio? Try our help)
Recent shows | More media
Listen Live: Mon-Fri 1-3pm ET
Purchasing & Returning
• Many stores now are limiting or refusing to accept a return if you don't have a receipt.
• In most states, retailers are permitted to adopt any return or exchange policy, as long as they announce the policy to customers. That includes refusing any refund or exchange.
• Find out the store's policy on returns and exchanges before you shop there. Be aware, too, that return policies are different from refund policies. The policy may be printed on your receipt or posted near the cash registers.
• You have to make your own decision about whether to patronize a store with a rigid refund or exchange policy. If you are willing to take your chances in return for a better price, then go in with your eyes open.
• If you're buying a gift or shopping by catalog, make sure the item can be returned for a full refund.
How important is "Made in the USA" to you?
Look at the label on your shirt collar. Mine says "Made in China," as so much clothing does these days. As Americans, we're used to our clothing coming from all over the world. But Bloomberg reports that is changing. More and more Americans want to buy American. In fact, the ...
Amazon, eBay testing same day delivery
Amazon and eBay are experimenting with new ways to get what you order online in your hands the same day. eBay is testing such a model in San Francisco where you pay a fee when you order on your iPhone or iPad to get your item that same day. A ...
Sales tax on all online purchases on the way
A movement for the adoption of sales tax on all online purchases is gaining ground. When will the free ride end, and what are your responsibilities?
Be wary of blog product reviews
The next time you're looking for car reviews on the Internet, there's a very compelling reason why you might not want to trust the influential auto bloggers. Bloomberg reports a BMW marketing campaign that focused on getting bloggers to hype their products boosted sales by $110 million. With the marketing ...
Wal-Mart's money-saving gas offer
Wal-Mart has a deal on gas for you in nearly two dozen states. Find out how you can save 10 or 15 cents a gallon every time you fill up through early July.
Ebay makes a move to win you back
Ebay once ruled the online selling roost before being dethroned by Amazon Marketplace. Now they want your business back, and are prepared to fatten your wallet to get it.
Alternatives to "extreme couponing"
The extreme couponing fad is fading. But that doesn’t mean there aren’t other ways to save money when you’re shopping.
Should you give out your zip code at the register?
At the cash register, the cashier asks for your phone or zip code. Why do they want them? And should you give it out? Well, it depends...
New retail cameras help you find the right fit
New digital cameras could be in your dressing room, but they're not there as theft deterrents. They're actually there to help you get the best fit from the clothes you're buying! An article I read in Consumer Reports notes that Bloomingdale's is using a Bodymetrics scanner at their Stanford Mall ...
Walmart aims to improve customer experience
Walmart is doing two tests which are aimed to make it a less daunting experience to go in one of their stores. The first test being done in just a few markets involves their ship-to-store option that's available online at Walmart.com. What they're doing is testing a digital locker kind ...
Clark's Latest Tweets
.
You're Almost Done!
Select a display name and password
{* #socialRegistrationForm *} {* socialRegistration_displayName *} {* socialRegistration_emailAddress *} {* traditionalRegistration_password *} {* traditionalRegistration_passwordConfirm *}Tell us about yourself
{* registration_firstName *} {* registration_lastName *} {* registration_postalZip *} {* registration_birthday *} {* registration_gender *} {* agreeToTerms *}