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Purchasing & Returning

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General Discussion forum

• When you're buying online, it's best to buy from a retailer that allows you to return merchandise to an actual store.

• Many stores now are limiting or refusing to accept a return if you don't have a receipt.

• In most states, retailers are permitted to adopt any return or exchange policy, as long as they announce the policy to customers. That includes refusing any refund or exchange.

• Find out the store's policy on returns and exchanges before you shop there. Be aware, too, that return policies are different from refund policies. The policy may be printed on your receipt or posted near the cash registers.

• You have to make your own decision about whether to patronize a store with a rigid refund or exchange policy. If you are willing to take your chances in return for a better price, then go in with your eyes open.

• If you're buying a gift or shopping by catalog, make sure the item can be returned for a full refund.

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Walmart Prices Are Changing To Favor Online Shoppers

Walmart has completely separated the pricing at and its physical stores…and one is no longer going to be the deal it once was. Over the weekend, my son who is really into Legos wanted a new set. So I shopped online to find best price on the particular set ...

Find The Best Prices Online

Are you getting the best price when you shop online? Follow these simple steps and you'll be able to score the real deals! Airlines have long used something called dynamic demand pricing (aka yield management) to determine the price of seats on flights. Historical analysis of sales, behavioral patterns of ...

New online shopping service to "deliver" 10% savings

New online shopping service to "deliver" 10% savings

Do you save money through Amazon's subscribe-and-save delivery program? This major retailer is about to launch a service to compete.

Free Apps To Help You Find the Best Price

Next time you're out shopping, you have to take time to make smart decisions when you see those screaming "SALE, SALE, SALE!" signs. Let these free apps help you find the best price on whatever you're buying: Amazon Price Check - Scan a barcode or snap a picture of an ...

Price anchoring catches on at retail

Let’s say you’re out in the stores and you see two sets of sheets, both on markdown. One was originally $150 marked down to $69, and the other was originally $99 now marked down to $49. Most people go for the former, the one with the bigger “was/is” difference. But ...

High quality toilet paper comes cheap

Think you have to spend a lot for high quality toilet paper? Think again. Consumer Reports  says the best toilet paper in America is a Wal-Mart exclusive -- White Cloud 3-ply Ultra Soft and Thick. At 25 cents per 100 sheets, White Cloud got a high score of 88 based ...

10 Companies With the Worst Customer Service

While I usually like to present a positive spin on things, today I want to dedicate a moment to telling you about retailers that have the worst customer service. The stats below were crunched by 24/7 Wall St. based in part on results from the American Customer Satisfaction Index (ACSI). ...

4 Items To Always Buy Used

Buying second hand has become a first choice for saving money, either out of necessity for people or because they're thrifty. But second hand doesn't have to necessarily mean rummaging around a musty old thrift store. Here are 4 items you can shop for used online from the comfort of ...

The best mattress for your money

Our nationwide epidemic of insomnia has caused Americans to become obsessed with buying the right mattress. It's faulty logic, though; most cures for insomnia involve lifestyle choices -- drinking less caffeine, not watching TV before bed, not working up until the moment you go to bed. To cut through the ...

Online pawning finds an audience among the middle class

Pawning has come to the middle class thanks to the power of the Internet. The Chicago Tribune  reports what was once generally confined to struggling blue collar workers is now finding a new audience online. Sites like,, and are attracting customers who would never normally think about ...

236 items
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