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Purchasing & Returning

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• When you're buying online, it's best to buy from a retailer that allows you to return merchandise to an actual store.

• Many stores now are limiting or refusing to accept a return if you don't have a receipt.

• In most states, retailers are permitted to adopt any return or exchange policy, as long as they announce the policy to customers. That includes refusing any refund or exchange.

• Find out the store's policy on returns and exchanges before you shop there. Be aware, too, that return policies are different from refund policies. The policy may be printed on your receipt or posted near the cash registers.

• You have to make your own decision about whether to patronize a store with a rigid refund or exchange policy. If you are willing to take your chances in return for a better price, then go in with your eyes open.

• If you're buying a gift or shopping by catalog, make sure the item can be returned for a full refund.

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Clark Smart Gift Returns

Clark Smart Gift Returns

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Protect against retail data breach this holiday

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Despite all the retail computer breaches, a survey shows that isn't going to stop holiday shoppers this year. How to protect your information from getting stolen this holiday season.


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Cyber Monday Shopping Guide

For those who want nothing to do with the madness that comes with Black Friday and prefer to spend the day after Thanksgiving digesting with loved ones, Cyber Monday provides the chance to scoop up similar doorbuster savings online. As the Internet continues to grow as a popular destination to buy gifts during the ...


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Thanksgiving shopping strategies

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Many stores will again be opening their doors on Thanksgiving to get a jump on Black Friday sales. Here's where the deals are happening this year.

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