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Getting Online

ISP, Wi-Fi, DSL, BPL. What do they all mean? I'll try to help you sort through this maze of products and services offered in the Internet world today.Helpful Guides and Links:
Cancel Your AOL Service
Safeguard Your Kids
Spam Guide
Firewall Resources
Spyware Protection Guide
Talk about it: Tech forum
Resources & Contacts

Categories within Getting Online

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Free Internet Speed Test Available Online

Every year, the Federal Communications Commission does an Internet speed test on the service being offered by your DSL or cable modem provider. Are you really getting the speed you're paying for? It used to be very common in the past that you'd be promised something and seldom get anywhere ...

Ryan Block's Comcast Customer Retention Nightmare

Have you ever tried to fire your cable or Internet company and gotten the runaround from the customer retention department? Technology writer Ryan Block got the runaround to end all runarounds when he and his wife recently tried to cancel their Comcast service. After 10 fruitless minutes of his wife ...

Making Internet Privacy Easy

Are you concerned with all the discussion about online tracking by the government and private industry? There are some simple steps you can take to limit it. The use of cookies to track your web browsing and serve up relevant ads is one of the easiest things to stop. For ...

Get more consumer advice on and The Clark Howard Show.

Ransomware: Holding Your Computer Hostage for Money

The worst ransomware to date is freezing up computers until consumers pay scammers hundreds of dollars to supposedly implement a fix. Crypto-Locker is apparently making the rounds and encrypting all the files on your computer hostage until you pay criminals $300 for them to unlock your files, according to The ...

Which Tablet Is Right for a Kid?

Your child wants a tablet for games and school work. What's the best deal out there in the marketplace? There's a full-featured tablet called the Asus MeMO Pad that holds cost down so if your child breaks it or loses it, it won't hurt your wallet as much. MeMOs were ...

Comcast stifles competition again

I've been spitting fire in media interviews about Comcast getting married with Time Warner. We already have inferior Internet versus other countries and we pay more for a degraded surfing experience. This stuff impacts our competitiveness in the world as a country. What we need is more competition. And now ...

The right way to post a bad online review

The right way to post a bad online review

Looking to post a negative review of a business that's done you wrong? Learn the right way to complain online and you'll lessen your chances of being sued.

Easy home network solution for parents

If you have children, you'll want to pay attention to this easy way that you can to be in control of home networking. It's more important than ever today to create an electronic leash for your kids. You certainly don't want them seeing things they shouldn't on the Internet. So ...

Monopolies can degrade your Internet experience

Going forward, monopoly telephone and cable companies will be allowed to degrade your web surfing if they don't like the sites you visit. It used to be that you would go on the Internet and you enjoyed what's called "net neutrality." Put simply, net neutrality means you have the same ...

A warning about free wifi hotspots

A warning about free wifi hotspots

The next time you log onto a free public wifi spot, there could be a danger lurking that you're not aware of.

114 items
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