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Internet Service

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Free Internet Speed Test Available Online

Every year, the Federal Communications Commission does an Internet speed test on the service being offered by your DSL or cable modem provider. Are you really getting the speed you're paying for? It used to be very common in the past that you'd be promised something and seldom get anywhere ...

Ryan Block's Comcast Customer Retention Nightmare

Have you ever tried to fire your cable or Internet company and gotten the runaround from the customer retention department? Technology writer Ryan Block got the runaround to end all runarounds when he and his wife recently tried to cancel their Comcast service. After 10 fruitless minutes of his wife ...

Making Internet Privacy Easy

Are you concerned with all the discussion about online tracking by the government and private industry? There are some simple steps you can take to limit it. The use of cookies to track your web browsing and serve up relevant ads is one of the easiest things to stop. For ...

Get more consumer advice on ClarkHoward.com and The Clark Howard Show.

Ransomware: Holding Your Computer Hostage for Money

The worst ransomware to date is freezing up computers until consumers pay scammers hundreds of dollars to supposedly implement a fix. Crypto-Locker is apparently making the rounds and encrypting all the files on your computer hostage until you pay criminals $300 for them to unlock your files, according to The ...

Comcast stifles competition again

I've been spitting fire in media interviews about Comcast getting married with Time Warner. We already have inferior Internet versus other countries and we pay more for a degraded surfing experience. This stuff impacts our competitiveness in the world as a country. What we need is more competition. And now ...

Easy home network solution for parents

If you have children, you'll want to pay attention to this easy way that you can to be in control of home networking. It's more important than ever today to create an electronic leash for your kids. You certainly don't want them seeing things they shouldn't on the Internet. So ...

Monopolies can degrade your Internet experience

Going forward, monopoly telephone and cable companies will be allowed to degrade your web surfing if they don't like the sites you visit. It used to be that you would go on the Internet and you enjoyed what's called "net neutrality." Put simply, net neutrality means you have the same ...

New danger of having private info stolen at free wifi hotspots

New technology allowing amateurs to hack into password-protected accounts makes it more important than ever that you surf with care at free wifi hotspots. Free wifi is popping up in more and more places. It's a differentiator for businesses that can really help bring in the customers. Clark was even ...

Comcast's rates could soar for Internet service

The nation's largest cable operator is about to stick it to customers who watch streaming video without a pay TV package. Fortunately, you have alternatives in the marketplace! Comcast has been testing metered home Internet on a city-by-city basis, according to Consumerist.com. Test markets over the last 12 months have ...

Best rural internet access options

Unfortunately as internet technology has expanded around the nation, the one group of Americans that have been left out of the developments are those who live in rural areas. The cities and the suburbs have seen all of the technological development and therefore the increase in choice. Although the choices ...

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