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Stories for Tuesday, May 20, 2008
Balance billing at center of new healthcare brouhaha
When you have a medical procedure, a bill is generated, the insurer pays a negotiated amount and you have your co-pay. That should be the end of the story. But right now there's a fight in California about who gets stuck with the tab. Doctors and hospitals are furious that ...
Customer satisfaction survey results revealed
The new quarterly results from the University of Michigan's American Customer Satisfaction Index (ACSI) have been released. While Clark usually comes out of the gate with news of who's stinking it up, he's decided to begin with one industry that's doing great -- the package delivery business. FedEx earns an ...
Value meal mentality infiltrates haute cuisine
Clark and his wife like to go out and have a nice dinner every so often. Last week, they went to an extremely expensive place that offered a 3-course meal for $29. Usually, it's around $80 per person! High-end restaurateurs are finding they're having trouble getting customers. And those customers ...
Teens lax in buckling up; small cars becoming safer
There are some disturbing stats out about seat belt use. Only 80% of us wear them; that means 1 in 5 goes unbuckled! Clark took high school physics. While he didn't understand much, he did understand the part about flying through the air during a sudden stop! The National Highway ...
Websites/phone numbers mentioned:
IIHS.org - The Insurance Institute for Highway Safety VoteSmart.org - Search for your elected representative by zip code
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