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Posted: 1:02 p.m. Wednesday, Aug. 15, 2012
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By Clark Howard
A new category of malware known as "ransomware" is freezing up computers until consumers pay scammers hundreds of dollars to supposedly implement a fix.
The Internet Crime Complaint Center reports that Reveton malware has been seizing up computers with pop-up windows that are actually branded with the FBI logo! The pop-up window typically warns the computer contains "child pornography, unlicensed materials or 'computer-use negligence,' according to the Cleveland Plain Dealer.
Should you pay the ransom to free your computer? Absolutely not.
First, there's no way to tell the scammers will do what they say and not load additional viruses on your computer. Second, you're rewarding bad behavior if you pay them!
Normally I talk about using free antivirus software to prevent something like this. But now the warning is that won't get it done. The recommendation I have is to contact a professional to clean your computer. Even if you're able to unfreeze your computer yourself, elements of the virus could remain behind.
Here's how to protect yourself going forward:
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